Privacy Policy

At Clinic Toka, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, process, and protect your information in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Data Controller
Clinic Toka
rhinoplasty@alitoka.com.tr

2. Information We Collect
We may collect:

• Personal identity information (name, date of birth)
• Contact details (email address, phone number)
• Health-related information you voluntarily provide
• IP address and technical data (device/browser information)

3. How We Collect Your Information
We collect your data through:

• Online forms filled via our website
• Email or direct communications
• Automatic collection of basic technical data when you browse our website

No sensitive medical data is collected without your explicit consent.

4. Purpose and Legal Basis for Processing
We process your personal data to:

• Respond to your requests and inquiries
• Provide relevant service information
• Fulfill legal obligations
• Maintain legitimate business operations (e.g., website functionality and security)

Processing is based on:

• Your consent
• Legitimate interests
• Compliance with legal obligations

5. Data Retention
Your personal data is retained only as long as necessary to fulfill its intended purposes or comply with legal requirements. Data is securely deleted once it is no longer needed.

6. Data Sharing
We do not sell or rent your personal information. We may share it with trusted service providers (e.g., hosting providers) under strict data protection agreements.

7. International Transfers
If you are located in the EU or UK, your data may be processed in Türkiye. We ensure appropriate safeguards for international data transfers.

8. Your Rights Under GDPR
You have the right to:

• Access your personal data
• Correct or complete inaccurate information
• Request deletion (“right to be forgotten”)
• Restrict or object to processing
• Withdraw consent at any time

Lodge a complaint with a supervisory authority.

9. Data Security
We take appropriate technical and organizational measures to protect your data from unauthorized access, misuse, alteration, or loss.

10. Cookies
We use only functional cookies to improve user experience. No analytics or advertising cookies are currently in use. You may manage cookies through your browser settings.

11. Contact
To exercise your rights or if you have any questions regarding this policy, please contact:
rhinoplasty@alitoka.com.tr

12. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be effective upon posting on this page.

Last updated: April 30, 2025